Our Actors and Cast
YOU! The people are what make a production a success. The casting directors of the Waterton Park Inns & Resorts aim to hire the most qualified people we can. Every actor is a valuable part of our crew. Each role contributes to the skills and abilities of others: we are strongest as a team! Our goal is to educate and empower our cast to a build a strong and well functioning community. We strive to provide products and service of the highest quality and are proud of the reputation that our cast and production crew have! 

Our Production Crew and Directors
Your managers, mentors, support leaders, guidance givers, and team of talent! Our goal is to give you the necessary skills to shine in your role and help you along the way. Please see our Staff Handbook for detailed profiles on Waterton Park, the Kilmorey Lodge, the Waterton Lakes Resort, and the Crandell Mountain Lodge and living and working in the Rocky Mountains 

Our Stars
Our guest... the most important person in our business whom we are dependent on! The guest is your business and your living! The Waterton Park Inns & Resorts Group have worked hard to build a strong reputation therefore our stars expect only the best from us. As a historic inn, the Kilmorey Lodge has a variety of stars most of who travel to us from around the world. Our stars are mature and enjoy the simplicity of the lodge. At either property you’re sure to meet foreign travellers who will love to hear about the hikes all the locals enjoy and the best locations for wildlife photography! 
Our job is to make our stars shine...spoil them, please them, 
and keep them coming back for more. 


Glossary / Terms

Producers
Responsible for raising funds, hiring key personnel, and arranging for distribution. They do it all! Our company owners: Waymarker Hospitality
Directors

Directors are responsible for the casting, editing, shot selection, shot composition, and script editing of a film. They are the creative source behind a movie, and must communicate to actors on the way a particular shot is to be played. The director will delegate some scenes to assistant directors or other crewmembers. Waterton Park Inns & Resorts general managers

Assistant Directors
Assist the Directors and Producers in meeting common goals and work directly with the supporting actors and stars. Our assistant directors are our department managers.

Expectations
Waterton Park Inns & Resorts is a "two thumbs up", all-star performance, therefore, we have certain standards we must maintain in order to meet the expectations of our stars. Please take pride in your appearance. The way you look has a direct bearing on guest satisfaction and their perception of our company. Looking and feeling good also instills confidence in you. Our performance policies have been created in order to provide the best service, product, and experience for our stars the guests.

We have a very conservative grooming policy, which excludes any visible tattoos, body piercing, unnatural hair tones, excessive makeup, jewellery or perfumes. Women are permitted one pair of small earrings to be worn on the earlobes. All other jewellery is to be minimal, simple, and not dangly. We ask that hair is clean and pulled back neatly in a conservative style. Men must have clean, neat hair. We ask that men are freshly shaven and any beards are kept neatly trimmed. Earrings are discouraged for men. While on the set all cast members are expected to wear their uniform. Uniforms should be clean and neatly pressed.

We also expect all cast and crewmembers to perform to the best of their ability at all times whether on the stage or behind the scenes. This entails a positive attitude, respect for our stars, fellow cast members, and crewmembers, and the responsibility to perform your role in a manner, which represents yourself, and the production company in a positive light.

The Kilmorey Lodge, Aspen Village Inn, Waterton Lakes Resort, and Crandell Mountain Lodge are proud to offer our supporting actors various contract lengths including yearly, seasonal, and temporary. We are flexible with contract lengths in order to help you ensure that you are able to fulfill your contract. Therefore once a contract is signed we expect it to be completed.

Housing
CAST HOUSING
We are happy to provide our actors (who live further than daily driving distance to Waterton Park) with subsidized staff housing that provides basic accommodation. It is intended to be inexpensive to the employee. Due to the fact that the production company subsidizes housing, there are certain standards of respect to be followed by all residents and guests. These standards include maintaining a smoke free environment, cleanliness, noise and guest control, etc.

Many enquiring actors often ask if there are apartments available for rent within the park. In reality, they are hard to come by and if you are planning on working in Waterton Park, you will most likely be in housing supplied by your production company. Please note however that if you have a vehicle there are sometimes opportunities to rent apartments and houses in the nearby communities.

The Perks
Waterton Park Inns & Resorts organize several cast and crew events each season. Weekly events will also be organized for those that wish to join in. Typical events may include: painting contests, baseball, crib and poker tournaments, glow in the dark Frisbee, pub-crawls, etc. Cast events are a great way for people to get to know each other better outside of work and they also keep you busy while saving money.

Transportation (actor shuttle)
The properties have a van that is available to take actors to town to do banking, get groceries, etc. There are certain actors that are insured on the shuttle and when they are available to take the van to town, other cast members are encouraged to join them. Please note that the van does not go to town on a scheduled basis.

Staff Parking
Staff parking is available free of charge at all staff houses and at each property.

Training and Development
Training is worth the investment and makes a difference. The Waterton Park Inns & Resorts team of directors and production managers are advocates of continuous training and development of all cast members. We want this to be an experience that you grow from... personally and professionally. Please click on Training for further details.

CAREER DEVELOPMENT AND TRAINING
Whether you are here for summer fun, a change of scenery, specific career training and enhancement, a mountain experience, or a unique job opportunity Waterton Park Inns & Resorts proudly provides you with necessary skills to make our stars shine!

Training is worth the investment and makes a difference. Our property directors and production managers are advocates of continuous training and development of all actors. We want this to be an experience that you grow from...personally and professionally.

We take great pride in the training and growth opportunities that the company provides and we encourage our cast to take advantage of this and learn as much as possible during your time with us. It is rewarding for us to know that when you leave our set, you will have gained additional skills and have memories of the Kilmorey Lodge, Aspen Village Inn, Waterton Lakes Resort, Crandell Mountain Lodge and Waterton Park that are positive and lifelong.

In the beginning of each summer season, all new cast members go through several weeks of industry training, on the job and in the classroom. Sessions include: customer service training, service techniques, wine service, up selling, safe food handling, and team building. It is important to us to provide our actors with the required skills and confidence to shine in their role and impress our stars...our guests.

All supporting cast and crew members also go through the Alberta Service Best program. Servers and bartenders also complete the Server Intervention training.

Year round and permanent cast members are encouraged to attend training sessions and seminars that they feel they would benefit from (personally and professionally).

We work very closely with ATEC (Alberta Training for Excellence Corporation) and many cast members get nationally certified in their occupation. Current and previous actors have been certified as:

- Front Desk Agent
- Bartender
- Food & Beverage Server
- Director of Sales & Marketing
- Wine Service
- Room Attendant
- Food and Beverage Manager

We also work very closely with many national colleges and universities and offer placement programs, internships, and work terms for credit.

In addition to the above training we also have extensive culinary training available for individuals that wish to further themselves in the kitchen. We have had numerous people achieve Red Seal certification and complete their apprenticeship with us. Please visit www.red-seal.ca for more information on culinary training.

Please see the press releases below that highlight the reputation that the lodge has for their training and education in the hospitality industry. Audition

You may fax, email, or snail mail your resume to us.
Email: info@watertonpark.com
Fax: 403.859.2342
Phone: 1.888.859.8669
Mailing Address:
Waterton Park Inns & Resorts
Box 100
Waterton Lakes National Park, Alberta
Canada, T0K 2MO


Please visit our Staff Handbook for detailed information on Waterton Park, the Kilmorey Lodge, the Aspen Village Inn, and 
living and working in the Rocky Mountains!

If you would like to contact us or need more information or just to leave a friendly message, please e-mail us at travel@watertoninfo.ab.ca

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